Five9 represents another significant player in the CIM space, particularly known for its cloud contact center solutions. The Customer Interaction Management landscape is dominated by several prominent vendors, each offering distinct solutions tailored to different organizational needs and industry requirements. This adaptability ensures that CIM solutions can evolve alongside changing business requirements and technological advancements. […]
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Putin now faces indirect criticism from hardliners for not being brutal enough in his prosecution of the war. One thing the war has changed is the balance within the pro-Kremlin elite. From 47 percent in December 2021, the proportion fearing a “return to mass repression” dropped to just 8 percent in March 2022. And by 2021, 84 percent of Russians said they would not […]
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