The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a […]
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. When reviewing online casinos, we collect information about their customer support and language […]
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